Frequently Asked Plumbing Questions

Yes. We are available around the clock for emergencies like burst pipes, leaks, water heater failures, and other urgent plumbing issues — including nights, weekends, and holidays.

Yes. We are fully licensed and insured in the state of Massachusetts for residential and commercial plumbing and heating work.

We are based in Saugus, MA and serve the surrounding region, including Melrose, Wakefield, Revere, Lynn, Everett, and most of Greater Boston and the North Shore.

We provide plumbing services for single-family homes, apartments, multi-unit properties, offices, retail spaces, restaurants, and other light commercial buildings.

Yes. We’re happy to install faucets, toilets, sinks, or water heaters you’ve bought, as long as they’re code-compliant and compatible with your plumbing.

Our inspections cover visible pipes, valves, water pressure, water heaters, shut-off points, and fixtures. We check for leaks, wear, corrosion, and safety concerns.

Yes. We provide complete plumbing design and installation for renovations, additions, and new builds — including fixture hookups and water heater integration.

Absolutely. We replace aging copper, galvanized, or outdated lines with modern, efficient materials. We’ll assess your system and recommend the best approach.

Yes. We install and maintain both tankless and traditional tank-style water heaters. We’ll help you choose the right system for your space and hot water needs.

Signs include rust-colored water, unusual noises, inconsistent hot water, visible leaks, or units over 10–12 years old. We’ll inspect and give you an honest recommendation.

Yes. We flush tanks, check safety valves, inspect anode rods, and ensure your heater is operating safely and efficiently.

Yes. We install whole-home and under-sink filters that improve water taste, clarity, and safety. We also help manage hard water and sediment issues.

Backflow preventers stop contaminated water from flowing back into your clean water supply. They are required for many irrigation and commercial systems, and often recommended for added protection.

Yes. We install pressure-reducing valves (PRVs) to regulate unsafe pressure that can damage pipes and fixtures.

We recommend a full plumbing inspection annually, especially in older homes or properties with high usage. Seasonal checks may be ideal for rental or commercial properties.

Yes. We can create a customized maintenance schedule to monitor water heaters, valves, fixtures, and pressure — tailored to your needs and budget.

Absolutely. Routine maintenance catches small issues before they become major repairs. It’s one of the most cost-effective ways to protect your property.

Shut off the main water supply immediately and call us at (617) 529-1762. We’ll walk you through the next steps and dispatch help 24/7.

Yes. We are available 365 days a year for emergency service.

There may be a service fee depending on the timing and nature of the call, but we always provide upfront pricing before any work begins.