About John Cacciatore Plumbing & Heating Inc
Local, Honest Plumbing & Heating Services Since Day One
At John Cacciatore Plumbing & Heating Inc, plumbing isn’t just a trade — it’s a commitment to helping families and businesses in Saugus, MA and the surrounding North Shore communities stay safe, comfortable, and stress-free. With over two decades of hands-on experience and a passion for precision, we've built a reputation for quality work, fast response times, and personal service that larger companies can’t match.
We’re a locally owned and operated business that understands what matters most to our customers: clear communication, honest pricing, and plumbing that’s done right the first time.
Reliable Services Backed by Integrity
We aim to deliver top-tier plumbing and heating services backed by integrity, reliability, and unmatched expertise. Whether it's a routine water heater replacement or a large-scale commercial installation, our goal is always the same: provide exceptional service with lasting results.
Meet John
"Founder and master plumber John Cacciatore has built this business on trust, skill, and a deep commitment to his community."
With more than 20 years of industry experience, John brings a personal touch to every project — ensuring the highest standards of workmanship and care, whether you're a homeowner, contractor, or business owner. Clients trust John not just for his technical knowledge, but for his honesty, professionalism, and no-nonsense approach to getting the job done right.
Who We Serve
We proudly serve residential and commercial clients across:
- Saugus
- Lynn
- Melrose
- Revere
- Wakefield
- Greater Boston
- The North Shore region of MA
Our customer base includes homeowners, property managers, general contractors, restaurants, and office buildings — all relying on us for timely and trustworthy plumbing and heating solutions.
Our Values
Quality Craftsmanship
We take pride in delivering work that’s built to last — with the right materials, tools, and expertise.
Integrity
We don’t cut corners. We provide clear estimates, honest advice, and explain every step of the process.
Reliability
When you call, we answer — and we show up when we say we will, day or night.
Transparency
We communicate clearly before, during, and after the job so you always know what’s happening.
What We Do (and Don’t Do)
We specialize in plumbing and heating systems — from fixtures and water heaters to whole-house repiping and preventative maintenance.
Services we provide include:
- General plumbing repairs and installations
- Water heater installation and maintenance (including tankless units)
- Fixture replacements (toilets, faucets, sinks, etc.)
- Plumbing system design and installation for remodels and new builds
- Water quality improvement and backflow prevention
- Commercial plumbing system support
- Emergency plumbing service (available 24/7)
What we don't offer:
To stay focused on what we do best, we do not provide drain cleaning, video pipe inspections, or any drain-related services.
- Drain cleaning
- Video pipe inspections
- Any drain-related services
Why Customers Choose Us
- Locally trusted name with deep roots in Saugus
- 24/7 availability for urgent issues
- Licensed & insured for peace of mind
- Prompt scheduling and on-time service
- No high-pressure sales tactics
- Clean, respectful service always
Much of our business comes from referrals and repeat clients, a reflection of the strong relationships we've built over the years."
Our Plumbing & Heating Services
Full range of plumbing and heating services tailored to the needs of homeowners, property managers, and commercial clients across the region:
General Plumbing
Leaky faucets to clogged drains, we handle all common repairs quickly.
Water & Fixtures
Installation, repair, and replacement of sinks, faucets, toilets, tubs, and more.
Water Heaters
All major brands, including tankless systems for high energy efficiency.
Whole Systems
Planning a remodel? We design and install complete plumbing for new builds.
Commercial
Professional solutions for retail spaces, offices, restaurants, and more.
24/7 Emergency
Burst pipe at midnight? Sewer backup? Call us 24/7 — we’ll be there.
Water Quality
Filtration, backflow prevention, and pressure regulation services.
Maintenance
Keep systems smooth with inspections, cleaning, and early leak detection.
Call John Cacciatore Plumbing & Heating Inc Today
Whether you need a repair, an upgrade, or simply have questions about your plumbing system, we’re always ready to help — day or night.